frequently asked questions

Please visit our For Artists page.

We support many local non-profits through donations of gift certificates, products, shopping evenings, and in select instances, cash sponsorship donations. Requests should be made in writing. You may send your request via US Mail or drop it off in person at our shop. Due to time and staff constraints, we may not be able to respond to all requests, but we try! We are not able to support every organization that approaches us, but we make a strong effort to support groups that align with our values.

We are not currently hiring. Once we settle into our larger space (late 2026) we may be adding to our staff at that time. Please check back!

Please email us at staff@dandelionwishes.shop, or text 609.225.4644, call 609.460.9963 during shop hours. It is much too tedious to put everything online, but we are able to take orders for anything in the shop via phone, text, or email. If you would like to see additional photos of an item, sending us a text is the easiest way for us to send back more photos. We can send you a payment link via email, or take your credit card information over the phone.

The work in our shop is either made by hand or small batch made by a small business. Almost all of our makers are dependent on tools of some sort, whether simple hand tools, or more elaborate tools like a risograph press, a knitting machine or a laser cutter.

Almost all of the work in our shop was made in North America. We have a few items which Heidi’s refers to as “exceptional exceptions” - unique items that she has found along the way that she just cannot pass up! (She made the rules, so yes, she can break them…). Our exceptional exceptions, like everything in our shop, are always ethnically and sustainably made.

We attend trade shows, and also keep an eye out for new artists all the time - in other shops, on IndieMe, via word of mouth, and even on instagram at times. We buy directly from almost every artist that we carry. We do not use Faire (a popular wholesale buying platform). You can read more about our process on the For Artists page of this site.

While in our "beta" stage, shipping may take a bit longer, please give us 4-5 days to get it packed up. Shipping time depends on the carrier and shipping choice made. We ship UPS and USPS. We do not use FedEx or other couriers.

Because of these risks, all shipments from our shop are insured; if additional insurance is required (over $100), the nominal insurance cost is included in your S&H fee. We will not ship without insurance. If your shipment arrives broken, please take photographs of the inside and outside of the box so we can file the proper claim with the carrier. Please send us the photographs as soon as possible to orders@dandelonwishes.shop.

Generally, no. Please ask if you have a specific inquiry. It depends on the artist and how often we place orders with them. In rare instances (usually for higher value items), we may be able to drop ship from the artist.